Accessibility Statement for Forageplus Store

This is an accessibility statement from Forageplus Ltd.

Measures to support accessibility

Forageplus Ltd takes the following measures to ensure accessibility of the Forageplus Store:

• Provide continual accessibility training for our staff.
• Integrating Accessibility into Design & Development
• Training & Awareness – Our team receives ongoing training on accessibility best practices, including the Web Content Accessibility Guidelines (WCAG) and assistive technology compatibility.
• We welcome and encourage feedback from users with disabilities to identify areas for improvement and ensure that their voices shape our accessibility initiatives.
• Accessibility is an ongoing journey, and we are committed to enhancing our website’s usability through continuous updates and improvements.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Forageplus Store is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of the Forageplus Store. Please let us know if you encounter accessibility barriers on the Forageplus Store:

• Phone: +441352 757777
• E-mail: [email protected]
• Visitor Address: 10 Broncoed Business Park, Wrexham Road, Mold, Flintshire, CH7 1HP, United Kingdom
• Postal Address: 10 Broncoed Business Park, Wrexham Road, Mold, Flintshire, CH7 1HP, United Kingdom
• Facebook: https://www.facebook.com/Forageplus/
  Instagram: https://www.instagram.com/forageplus/

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Forageplus Store is designed to be compatible with the following assistive technologies:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Microsoft Edge (latest version)
• Safari (latest version for macOS and iOS)
• JAWS (Job Access With Speech) screen reader with Chrome and Firefox on Windows
• NVDA (NonVisual Desktop Access) screen reader with Chrome and Firefox on Windows
• Windows 10 and 11
• macOS (latest version)
• iOS (latest version)
• Android (latest version)

Forageplus Store is not compatible with:

• Windows versions older than Windows 10
• iOS versions older than 5 years from the current release
• Android versions older than 5 years from the current release
• Outdated versions of screen readers such as JAWS and NVDA may not fully support our website’s accessibility features.
• VoiceOver on iOS devices running unsupported operating systems may have limited compatibility.

Technical specifications

Accessibility of Forageplus Store relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of the Forageplus Store, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Forageplus Store:

1. Video Content: Some videos do not have accurate captions or transcripts. because Older video files lack proper captioning. We are implementing automated captioning and manual reviews for accuracy. Use external transcription services or contact us.
2. Navigation Menu: Some dropdown menus may not be fully accessible via keyboard only. because Complex JavaScript interactions require additional work. We are reviewing and updating navigation scripts to ensure full keyboard compatibility. Use the site map or contact support for navigation help.
3. Product Images: Some images lack detailed alternative text. because Legacy content is not yet fully updated with descriptions. We are conducting an audit to update all images with meaningful alt text. Contact support for product details.
4. Colour Contrast: Certain elements may not meet contrast ratio guidelines. because Branding requirements resulted in lower contrast choices. We are re-evaluating our design choices to improve contrast compliance. Adjust browser contrast settings or request assistance.
5. Forms: Error messages may not be clearly conveyed to screen readers. because Current form validation relies on visual cues. We are redesigning error messaging to include ARIA attributes for better accessibility. Reach out for assistance in completing forms.
6. PDF Downloads: Some PDFs are not fully accessible for screen readers. because Older files were not created with accessibility in mind. We are working on converting legacy PDFs into accessible formats. Request an accessible version via our contact form.

Assessment approach

Forageplus Ltd assessed the accessibility of the Forageplus Store by the following approaches:

• Self-evaluation

Date

This statement was created on 23 January 2025.

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