How to get started with Subscribe & Save
Time saving & convenient
Manage your subscriptions
In advance of each delivery, we will send you a reminder email showing the items, price and any applicable discount for your upcoming delivery.
Skip your deliveries or cancel your subscriptions at any time after the initial 70-day minimum period, by visiting Manage Your Subscriptions.
More time with your horse
Take away the worry of running out of your favourite balancer, supplements & feeds.
Spend less time browsing the web and more time doing the things you love!
Common purchase queries answered
Forageplus Subscription Program
Creating a subscription for your favourite Forageplus feeds and supplements couldn’t be easier! When adding the item to your cart, select the option to Subscribe & Save along with your desired delivery frequency. You can also adjust your new subscription settings from within the cart itself during checkout.
To make it easy for you, we’ve added as many frequencies as we are able too. This will be determined from the size of the product selected and the amount of servings it contains to help keep you on track. You get to decide how often you would like to receive your order.
Forageplus subscriptions are automatic and worry free. Once created, your orders will process on the schedule you selected. Plus, you save money! Every subscription order receives a 5% discount off the usual store price. From the initial order to the very last, you’re saving money. And don’t worry, if the product is on sale at a discount that is greater than 5%, you’ll receive the higher discount for your item. The discounts don’t stack, but we’ll make sure you get the best one!
Going out of town and need to hold off on receiving it? We make it easy for you to adjust your subscription settings in your Account Dashboard.
The beauty of our subscription program is that you have complete control. You may join the program whenever you’d like and leave the program whenever you’d like, without penalty.
Should you need to edit your subscription, all you need to do is log into your Forageplus account and head to your Subscriptions area to view your subscription(s) and their controls. You can add or remove items from an existing subscription, adjust your order frequency, and change your next order date, just to name a few.
Need to change your shipping address or payment method? You can select from any address or payment method already saved to your account or you can add a new one. Each subscription can have its own shipping address and payment method, so you’re not limited to just one for your orders.
If shipping internationally, the package will always ship with UPS. You will need to check with your local customs office regarding customs charges & fees. Orders into the EU should be of a minimum 150€.
Need a hand? Don’t hesitate to reach out! Email [email protected], and our incredible support team will be happy to help!
You can expect an order confirmation email every time an order processes. All upcoming order dates are available in your subscription profile as well. We’ll also shoot you an email as soon as your order ships.
You’ll be charged automatically on the date the order is processed.
If the order has just processed and you haven’t received a shipping notification yet, you can cancel the new order and the subscription using the Cancel Subscription form or by visiting your Account Dashboard. This will also include a refund for the order, ensuring you’re taken care of all at once.
If the order has already shipped, you’ll need to reach out to our Customer Support Team ([email protected] or +44 01352 757777) to see how we can best assist. We’ll work together on the solution that’s best for you.
If your chosen payment method fails, we will attempt to process your subscription using any other payment method stored within your account.
The subscription discount is 5% off from store price of certain products when choosing a recurring rebill frequency, and is outlined on the Forageplus.co.uk product webpage and in the cart during checkout. Discount applied may change for subscriptions created during disruptive sale events (Black Friday, Cyber Monday, Semi-Annual Sale, etc). The subscription discount does not “stack” on top of sale pricing — only the greater discount will apply for a transaction. Subscription product pricing at rebill will apply the standard subscription 5% discount off product store price. Applicable taxes and normal shipping rates and rules apply.
Your Forageplus subscription will continue until cancelled. You may cancel your subscription after the 70 day minimum period or you may modify your Forageplus subscriptions at any time by visiting your Account Dashboard.
- We reserve the right to accept or refuse your subscription at our discretion.
- You may not transfer or assign any Forageplus subscription.
- Forageplus subscribers are not permitted to subscribe for the purpose of resale, rental, or to ship to their customers or potential customers using their Forageplus subscription.
- Only certain products are eligible for Forageplus subscriptions and are noted on the Forageplus.co.uk product webpage.
- We reserve the right to not ship you a Forageplus subscription (some or all products) for one or more subscription periods as necessary, which may affect shipping rates including free shipping eligibility. We won’t charge you a subscription fee for skipped subscription period(s).
Fees and Renewal
Any subscription fee is stated on the Forageplus.co.uk product webpage. Applicable taxes, and normal shipping rates and rules apply to all subscriptions. We will attempt to honour your preferred shipping method of your Forageplus subscription, but as necessary, we reserve the right to process your subscription order using the next most economical shipping method.
If all eligible payment methods we have on record for you are declined for payment of your subscription fee, we will first try to process the payment with any other payment method you have stored within your account. If all payment methods fail, you must provide us a new eligible payment method promptly or your subscription will be cancelled.
If you provide us with a new eligible payment method and are successfully charged, your new subscription period will vary depending on your chosen subscription. Visit your Account Dashboard and Subscriptions to see renewal dates for your subscription.
UNLESS YOU NOTIFY US BEFORE YOUR RENEWAL DATE THAT YOU WANT TO CANCEL, YOU UNDERSTAND AND ACKNOWLEDGE YOUR FORAGEPLUS SUBSCRIPTION WILL AUTOMATICALLY CONTINUE, AND YOU AUTHORISE US WITHOUT NOTICE TO YOU, TO COLLECT THE THEN-APPLICABLE SUBSCRIPTION FEES, INCLUDING ANY APPLICABLE TAXES AND SHIPPING FEES, USING ANY SAVED PAYMENT METHOD WE HAVE ON RECORD FOR YOU.
We may, in our sole discretion, change these Terms in accordance with the Conditions of Use. Customers with an active Forageplus subscription will be notified via email at their Forageplus account email address of any changes to these Terms.
Termination by Us
We may terminate your Forageplus subscription at our discretion without notice. If we do so after you have been charged a subscription fee but prior to our shipment of the subscription order, your subscription will be cancelled and we will give you a refund of the applicable subscription fee. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of any Forageplus subscription, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
All returns of Forageplus subscriptions are subject to the Forageplus.co.uk Returns & Refunds Policy.
Still need help?
Reach out to our support team
Query not covered in our FAQ’s? send us a message and a member of our support team will get back to you as soon as possible.