Privacy Policy

Forageplus knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

This notice describes our privacy policy.

By visiting Forageplus, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Forageplus Collect?

The information we learn from customers helps us personalize and continually improve your shopping experience at Forageplus.

Information You Give Us:

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

We do not store credit card details nor do we share customer details with any 3rd parties,

Automatic Information

We receive and store certain types of information whenever you interact with us.

For example, like many web sites, we use “cookies,” and we obtain certain types of information when your web browser accesses Forageplus. Scroll to the bottom of this page to see examples of the information we receive.

A number of companies offer utilities designed to help you visit website’s anonymously. Although we will not be able to provide you with a personalized experience at Forageplus if we cannot recognize you, we want you to be aware that these tools exist.

Email Communications

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Forageplus if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting unsubscribed in the newsletters menu.

Our Newsletter

If you opt in to receive any free articles or our coupon codes, or purchase any product sold by us or promoted by us, you will automatically be subscribed to our free newsletter. If you do not wish to receive this free newsletter, you may opt out at any time. We include an unsubscribe link at the bottom of every e-mail we send. If you have any trouble opting out, please send an e-mail to us. We will manually remove you from our e-mail list(s).

In connection with other activities, such as those described above, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including post code), e-mail address, telephone, and other personal information. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

In all cases, we will collect personal identification information from you only if you voluntarily submit such information to us. We will also tell you how we use your information or if we share it with another party. Except as otherwise provided in this policy, we will never intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission.

If you supply us with your contact information you may receive periodic e-mails and mailings from us with information on new products and services, important issues, or upcoming events. If you wish to be removed from any postal, e-mail, or other lists, please let us know by e-mailing us. You can also write to us or call us. Please provide us with your exact name, e-mail address and mailing address. We will be sure your name is removed from the appropriate lists immediately.

Information from Other Sources

For reasons such as improving personalisation of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our Forageplus features, and we recommend that you leave them turned on.

Does Forageplus Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

How Secure Is Information About Me?

The Forageplus website has a SSL Web Server Certificate and offers secure communications by encrypting all sensitive data to and from the site. Credit card information submitted by you is encrypted in our database and then deleted from our server so as to avoid the risk of fraud. It is also important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

Forageplus gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our Web site evolves.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Forageplus features as Automatic login, and permanent shopping carts.

You can add or update certain information on pages such as those listed in the My Details pages.

When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the newsletter menu.

Children

Forageplus does not sell products for purchase by children. If you are under 18, you may use Forageplus only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit Forageplus, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the United Kingdom law. If you have any concern about privacy at Forageplus, please send us a thorough description to sales at forageplus.com, and we will try to resolve it.

Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

Information You Give Us

You provide such information when you search, buy, or communicate with us. For example, you provide information when you search for a product; make an order or provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; by providing employer, or other such information.

As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information, including Social Security and driver’s license numbers.

Automatic Information Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.

Clicky Technology

This Web site uses etracker technology (www.clicky.com) to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes.

All visitor data is saved using an anonymous user ID to aggregate a usage profile.

Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.

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