We are having to scale down our operations as of Monday 23rd March 2019 due to Coronavirus.
We have already suspended sales of analysis, grass, hay, haylage and water but will be continuing to process samples and reports that arrive at our warehouse.
We will be unable to take phone calls for enquiries or orders. We will still be accepting orders through our website and shipping out to customers on a daily basis.
We will try where possible to avoid delays to any of our services but hope you will understand that this may be unavoidable in the coming weeks.
The most important thing is to try to keep a service going where our staff are protected and our customers still continue to be able to receive their orders. We believe we can do both and apologise for any inconvenience.
Have a question? Get instant help below!
We have prepared a list of frequently asked questions – take a look here first:
If you want to talk to us over the phone for expert advice then be prepared for us to take a few days to get back to you. We do try hard to return phone calls within 24 hours but volume means that sometimes this is just not possible. Even then we will probably want to email you so we can send you to links on the internet which will help you learn more. We believe strongly that knowledge is power so making sure you understand everything is our aim.
Phone calls can take up to a week to respond to and take up more time than an email. Emails will always be replied to within 24 to 48 hours and will include links to useful articles and enable a much quicker dialogue. It is great to get lots of phone calls but really difficult keeping up with them all so if you want a quick answer with lots of in depth advice then quickly email us. We are quite literally a mine of horse information.
Contact: Sarah Braithwaite or Jo Ellis for horse feed, horse forage analysis and soil analysis enquiries. Our office staff are always ready to take your orders for horse supplements and horse forage, water and soil analysis.
Phone us on 01352 700841 or 01352 757777
Broncoed Business Park
Stonecross Business Park,
Commercial register: Companies House, Company No 05453649
VAT registration Number 136 9161 05